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Can't open Scottrade Streaming Quotes

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

marco6675
marco6675
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Since downloading Apple Yosemite, cannot get Scottrade "Streaming Quotes". Apple says something in Firefox is blocking it. Apple says they have not blocked it.

Since downloading Apple Yosemite, cannot get Scottrade "Streaming Quotes". Apple says something in Firefox is blocking it. Apple says they have not blocked it.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window