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bp-688e67d3-43c5-4b11-97e0-52d782141108

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

gabriel_von_mueller
gabriel_von_mueller
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I didnt notice when it realy started. Firefox starts in safe mode only. If i shut down firefox or restart my system firefox can only be started in safe mode. Reset cause crash of firefox. I updated firefox, my windows system, and my add ons.

I didnt notice when it realy started. Firefox starts in safe mode only. If i shut down firefox or restart my system firefox can only be started in safe mode. Reset cause crash of firefox. I updated firefox, my windows system, and my add ons.

Chosen solution

You can check if you can start Firefox in Safe Mode by holding down the Shift/Options key.

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver.

Read this answer in context 👍 0

All Replies (3)

FredMcD
FredMcD
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Crash reports found under System Details;

Meldungs-ID: bp-688e67d3-43c5-4b11-97e0-52d782141108 Gesendet: vor 18 Minuten Meldungs-ID: bp-bf72b860-753f-4070-9985-b91d82141108 Gesendet: vor 18 Minuten Meldungs-ID: bp-df23f7de-edaa-4edb-8250-bd3be2141108 Gesendet: vor 18 Minuten Meldungs-ID: bp-00708b32-0a80-4d42-b327-150532141107 Gesendet: vor 1 Tag Meldungs-ID: bp-5420a6f2-2b20-434a-9f3c-7caef2141107 Gesendet: vor 1 Tag Meldungs-ID: bp-0c6997e8-c3da-4dd7-a00c-b7a822141107 Gesendet: vor 1 Tag Meldungs-ID: bp-1a4036c3-47f7-4a1b-b60b-4890d2141106 Gesendet: vor 2 Tagen Meldungs-ID: bp-11738a49-e621-4c3e-b9a9-9d9d02141106 Gesendet: vor 2 Tagen Meldungs-ID: bp-9c1889f0-1add-49e9-ad38-6098e2141106 Gesendet: vor 2 Tagen Meldungs-ID: bp-dd85c3fe-de64-40f7-9965-c17a22141106 Gesendet: vor 2 Tagen Meldungs-ID: bp-40c14ba9-adbc-4bdf-9921-6f92b2141106 Gesendet: vor 2 Tagen Meldungs-ID: bp-651f4bf3-9300-4d47-b89d-7e8452141106 Gesendet: vor 2 Tagen Alle Absturzberichte (einschließlich 5 nicht abgesendeter Absturzberichte in dieser Zeitspanne)

FredMcD
FredMcD
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Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

You can check if you can start Firefox in Safe Mode by holding down the Shift/Options key.

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver.