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I get a message that my shortcut won't work as the application is moved or deleted when using firefox, reinstall is required to get it back.

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by Ralph Daub

Bitrider54
Bitrider54
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When I reinstall after this message I have my Bookmarks and settings intact. I loose FireFox in all users on the system. Has now happened multiple times.I have the log files and the exact error which I can send if they are needed.

When I reinstall after this message I have my Bookmarks and settings intact. I loose FireFox in all users on the system. Has now happened multiple times.I have the log files and the exact error which I can send if they are needed.

All Replies (1)

Ralph Daub
Ralph Daub
  • Locale Leader
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Hi Bitrider54,

I moved this question to the Firefox support forums - it seems that you are having issues with the Firefox browser in your computer, and not with a Firefox OS mobile device, is that correct?

You may attempt to install Firefox as an administrator. To do this, right click on the installation file, and click on Run as administrator....

Please let us know if this solves your issue, or if you have any other questions about your Firefox browser.

Thanks,

- Ralph