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I am trying to sign into quick books and it says I have to update my browser. I have tried several times to update firefox and it does nothing

  • 1 reply
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  • Last reply by cor-el

Darlene5176
Darlene5176
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Quick Books says I need to update my browser. Firefox is my choice but when I click to download it does nothing. Something downloaded but it did not fix my problem with quick books.

Quick Books says I need to update my browser. Firefox is my choice but when I click to download it does nothing. Something downloaded but it did not fix my problem with quick books.

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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Try this:

Note that your System Details List shows multiple outdated Flash plugins (current is 16.0.0.235).

  • Shockwave Flash 15.0 r0
  • Shockwave Flash 13.0 r0

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\

You can uninstall the current Flash player version and (re)install the latest Flash version.

See this about uninstalling Flash players:

Note that this will remove all installed Flash players.

You can find the latest Flash player versions for Firefox on this page: