Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox opens a new window every time I click a link. I reset FF and it did not fix the problem.

  • 3 replies
  • 3 have this problem
  • 8 views
  • Last reply by FredMcD

more options

When I click on any link, the browser opens a new window. I have searched the browser options to fix this and have not found a place to select a different option. I have reset Firefox and checked all of my plugins and have not found anything that seem to be related to my problem. Sometimes, Firefox will work normally for the first few minutes of use and then start opening a window for everything.

By normally, I mean that I click a link and it opens the link in the same tab that I'm browsing. Some links will open in a new tab, depending on the type of link. Mostly, they open in new windows no matter what.

When I click on any link, the browser opens a new window. I have searched the browser options to fix this and have not found a place to select a different option. I have reset Firefox and checked all of my plugins and have not found anything that seem to be related to my problem. Sometimes, Firefox will work normally for the first few minutes of use and then start opening a window for everything. By normally, I mean that I click a link and it opens the link in the same tab that I'm browsing. Some links will open in a new tab, depending on the type of link. Mostly, they open in new windows no matter what.

All Replies (3)

more options

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.


Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

more options

opps sorry

Modified by FredMcD

more options

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.


Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe Shockwave for Director Netscape plug-in, version 12.0.3.133 Adobe Shockwave for Director Netscape plug-in, version 12.1.3.153

Having more than one version of a program may cause issues.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html Shockwave Director v12.1.5.155 http://get.adobe.com/shockwave/