This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have installed Firefox, Mozilla - NPAPI 16.0.0.305 but Flash Player does not appear in my Plug-ins

  • 2 replies
  • 15 have this problem
  • 13 views
  • Last reply by pollti

DavidWei
DavidWei
more options

Firefox version is 35.0.1.

Although I can play Flash content at some sites, others return messages such as "The Camtasia Studio video content presented here requires a more recent version of the Adobe Flash Player. If you are you using a browser with JavaScript disabled please enable it now. Otherwise, please update your version of the free Flash Player by downloading here."

I have disabled AdBlock Plus, Blur, and NoScript add-ons. And, I have told Firefox to accept all cookies.

Still the message above comes from a particular site that is important for my daily work. I can play the content at this site with Internet Explorer 11.0.9600.17501 without problems.

Thanks for help, David

Firefox version is 35.0.1. Although I can play Flash content at some sites, others return messages such as "The Camtasia Studio video content presented here requires a more recent version of the Adobe Flash Player. If you are you using a browser with JavaScript disabled please enable it now. Otherwise, please update your version of the free Flash Player by downloading here." I have disabled AdBlock Plus, Blur, and NoScript add-ons. And, I have told Firefox to accept all cookies. Still the message above comes from a particular site that is important for my daily work. I can play the content at this site with Internet Explorer 11.0.9600.17501 without problems. Thanks for help, David

Chosen solution

Sorry, I just saw you disabled NoScript already. If you don't have Flash installed, see http://mzl.la/1BAQTa4.

Read this answer in context 👍 1

All Replies (2)

pollti
pollti
  • Locale Leader
more options

As a first step, I would recommend you to disable NoScript and check again after restarting Firefox. Maybe this will already solve the issue.

pollti
pollti
  • Locale Leader
more options

Chosen Solution

Sorry, I just saw you disabled NoScript already. If you don't have Flash installed, see http://mzl.la/1BAQTa4.