Can't sign in to Twitter & Gmail won't load
This is what drove me away from Firefox last night & went back to Google Chrome.
I cannot sign in to Twitter at all. I click sign in & the page just refreshes, absolutely nothing happens. I'm not entering the wrong password, nothing like that. Everything is correct, I've tried this numerous times, this happened last night I tried using Firefox. I gave up & uninstalled it.
www.gmail.com doesn't load for me at all.
Error message: http://gyazo.com/66a0c755037092a554b24d0d1b1f378c
All Replies (3)
hi, as a first troubleshooting step please try to clear the cache & cookies from google.com and reload the page.
Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender:
http://windows.microsoft.com/en-us/windows/using-defender - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also: