This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Java update "cannot proceed with the current Internet Connection settings"

  • 4 replies
  • 1 has this problem
  • 9 views
  • Last reply by KiwiLad

more options

When I run the Java update I get this error message:

"This installer cannot proceed with the current Internet Connection settings of your system. In your Windows Control Panel, please check Internet Options -> Connections to make sure the settings and proxy information are correct."

The Oracle Java FAQ say: "The [Java] installer doesn't understand the proxy settings specified in Netscape/Mozilla."

I can get around this by a manual download from the Java website, but that's a pain. Any solution?

When I run the Java update I get this error message: "This installer cannot proceed with the current Internet Connection settings of your system. In your Windows Control Panel, please check Internet Options -> Connections to make sure the settings and proxy information are correct." The Oracle Java FAQ say: "The [Java] installer doesn't understand the proxy settings specified in Netscape/Mozilla." I can get around this by a manual download from the Java website, but that's a pain. Any solution?

All Replies (4)

more options

hi KiwiLad, your question isn't really related to firefox since the java message refers to the general windows internet settings: http://windows.microsoft.com/en-us/windows/change-internet-explorer-proxy-server-settings#1TC=windows-7

if you cannot solve it this way, please contact oracle's support instead about getting their auto-updater to work properly...

more options

Yes, the Java error message is not specific to FF.

However, as I quoted above, the Oracle/Java FAQ on this particular error message does clearly and simply state there is an incompatibility between the Java installer and FF:

"The [Java] installer doesn't understand the proxy settings specified in Netscape/Mozilla."

(I hope my repeating the relevant quote makes it clear now, or perhaps you prefer to read the original: www.oracle.com/technetwork/java/javase/windows-faq-140694.html )

As I use the FF "auto-detect proxy settings" option, I wonder if there is an issue not only in the Java installer but also the proxy settings auto-detected by FF -- the settings the "installer doesn't understand"?

Having said that, I have no other internet connection issues with FF, so clearly the FF proxy settings compatibility question is specific to the Java installer.

So I am still interested if there is a solution for a hassle-free Java update installation without having to resort to the offline installation procedure?

Modified by KiwiLad

more options

i think you're misinterpreting the error message: what it basically says is that java cannot connect to the internet & to resolve it, either look into your windows proxy settings or make sure that a firewall isn't blocking java from connecting. and to emphasize that it says then, you shouldn't bother with any firefox proxy settings (since they are obviously specific to this browser and other programs don't make use of it)...

more options

Thanks. Now I understand what Oracle's poorly written FAQ is trying to say.

All I have to do is figure out what's happening in the Windows automatically set LAN proxy settings!