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Having trouble migrating Thunderbird data

  • 3 replies
  • 3 have this problem
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  • Last reply by jewellgm

jewellgm
jewellgm
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Hello,

I am migrating to a new computer. I've read the support pages that describe how to migrate a Thunderbird profile from one computer to another. However, I am encountering difficulties. After I copy my profile data to the new location, Thunderbird sees my account information (email address, server settings, etc.), but it's not showing the folders and email that were in my old PC. I'm certain that I backed up the correct data. Has anybody encountered this before? Any ideas?


Thanks, Greg

Hello, I am migrating to a new computer. I've read the support pages that describe how to migrate a Thunderbird profile from one computer to another. However, I am encountering difficulties. After I copy my profile data to the new location, Thunderbird sees my account information (email address, server settings, etc.), but it's not showing the folders and email that were in my old PC. I'm certain that I backed up the correct data. Has anybody encountered this before? Any ideas? Thanks, Greg

Chosen solution

Thank you for the suggestion Gnospen. It appeared that everything was there, but it's possible that something in my backup was corrupt. I copied everything from the source machine again, and it's working now. I'm not sure what the issue was, but everything seems to be good now. Thanks again!

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jewellgm
jewellgm Question owner
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I should add that I'm using POP mode, and that the "default" folders do appear. It's my folders and email from the old computer that don't. I installed Thunderbird 31.5 and use enigmail 1.7.2.

Gnospen
Gnospen
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You still have your backup? (close Tbird) Open your profile and check in MAIL if your local folders are there? I assume you know how Delete all .msf files restart Tbird


Your Enigmail, is all of it there? https://enigmail.net/documentation/

jewellgm
jewellgm Question owner
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Chosen Solution

Thank you for the suggestion Gnospen. It appeared that everything was there, but it's possible that something in my backup was corrupt. I copied everything from the source machine again, and it's working now. I'm not sure what the issue was, but everything seems to be good now. Thanks again!