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question #1plug in status "checking with mozilla on the status of your plug ins" blocked by continuously rotating grey circle Random "mozilla not responding

  • 1 reply
  • 1 has this problem
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  • Last reply by philipp

jacinthe117
jacinthe117
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Frequently get " mozilla firefox not responding" messages while already on yahoo page. When trying to trouble shoot on support page by going to "check with mozilla on the status of your plug ins" I am blocked by a rotating grey circle. Main problem is randomly appearing message "firefox not responding" which occasionally fixes itself but not always.

Frequently get " mozilla firefox not responding" messages while already on yahoo page. When trying to trouble shoot on support page by going to "check with mozilla on the status of your plug ins" I am blocked by a rotating grey circle. Main problem is randomly appearing message "firefox not responding" which occasionally fixes itself but not always.

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philipp
philipp
  • Moderator
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hi jacinthe117, to address the issue that the plugincheck page is never finishing to load, please try to go to the firefox menu ≡ > addons > plugins & set the "java deployment toolkit" from ask to activate to never activate and then reload the plugin check page...

Firefox hangs or is not responding - How to fix