This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox says it will install soon on my Galaxy S5, it's not installing.

Moustache_bash
Moustache_bash
more options

I can't get the Firefox app to install on my Galaxy S5. When I go to Google Play it says that it's already installed. Then when I tap on the button that says "Installed" I get: "Congratulations! Firefox Browser for Android will be installed on your device soon."

It's said this for the past day, I'm not sure what I'm doing wrong. And fwiw, I've tried turning the phone on and off.

Thanks for any help!

I can't get the Firefox app to install on my Galaxy S5. When I go to Google Play it says that it's already installed. Then when I tap on the button that says "Installed" I get: "Congratulations! Firefox Browser for Android will be installed on your device soon." It's said this for the past day, I'm not sure what I'm doing wrong. And fwiw, I've tried turning the phone on and off. Thanks for any help!

All Replies (3)

Sashoto Seeam
Sashoto Seeam
more options

Moustache_bash said

I can't get the Firefox app to install on my Galaxy S5. When I go to Google Play it says that it's already installed. Then when I tap on the button that says "Installed" I get: "Congratulations! Firefox Browser for Android will be installed on your device soon." It's said this for the past day, I'm not sure what I'm doing wrong. And fwiw, I've tried turning the phone on and off. Thanks for any help!

You can direct download the apk from Mozilla FTP. You will find the latest Firefox for Android here: https://ftp.mozilla.org/pub/mozilla.org/mobile/releases/latest/android/multi/ Download fennec-36.0.4.multi.android-arm.apk and install it. Hope it will work.

James
James
  • Moderator
  • Top 10 Contributor
more options

The problem with installing Release/Beta versions manually as suggested is that you do not get Firefox updates.

Moustache_bash
Moustache_bash Question owner
more options

Sashoto Seeam said

Moustache_bash said
I can't get the Firefox app to install on my Galaxy S5. When I go to Google Play it says that it's already installed. Then when I tap on the button that says "Installed" I get: "Congratulations! Firefox Browser for Android will be installed on your device soon." It's said this for the past day, I'm not sure what I'm doing wrong. And fwiw, I've tried turning the phone on and off. Thanks for any help!

You can direct download the apk from Mozilla FTP. You will find the latest Firefox for Android here: https://ftp.mozilla.org/pub/mozilla.org/mobile/releases/latest/android/multi/ Download fennec-36.0.4.multi.android-arm.apk and install it. Hope it will work.

Looks like I'm having trouble with google play, and not mozilla. Because I can't download anything from google play, but I can download your link.