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New download of Firefox getting message from www.xy5g.com saying maps are out of date what is this

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  • Last reply by philipp

piloteman
piloteman
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I have just downloadd Firefox and am getting a dialogue box from www.xy5g.com saying system error the current map version are not compatble with the system. It then asks me to update using a setup file from vafdriver.com. Is this from Mozilla it does not appear to be and I am wary of doing as it asks.

I have just downloadd Firefox and am getting a dialogue box from www.xy5g.com saying system error the current map version are not compatble with the system. It then asks me to update using a setup file from vafdriver.com. Is this from Mozilla it does not appear to be and I am wary of doing as it asks.

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philipp
philipp
  • Moderator
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hello, this is not related to mozilla at all - it rather sounds like a problem possibly caused by adware on your pc, so please perform all these steps:

  1. go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware