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Firefox does not remembe the login name for the user login name on secure sites.

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by guigs

pvbi
pvbi
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My user got a new computer and I installed the latest version of firefox. It no longer remembers user names on secure sites and the employee does not like the fact that she has to type in her user name every time she needs to log into the site. The browser is set to automatically save user names and passwords.

My user got a new computer and I installed the latest version of firefox. It no longer remembers user names on secure sites and the employee does not like the fact that she has to type in her user name every time she needs to log into the site. The browser is set to automatically save user names and passwords.

All Replies (1)

guigs
guigs
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Please first update your plugins, Flash has a new version. Does this happen in Safe Mode?

First troubleshooting steps are:

It is also possible to check the saved passwords to make sure that the information is saved. On an https site that does not autofill the information for logging in , the username is blank. I removed the entry by right cicking on the page, selecting "Page Info" and under "Security" viewing the saved passwords.