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file upload window click and scroll down some times takes off on me?

  • 2 replies
  • 1 has this problem
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  • Last reply by FredMcD

onyx5500
onyx5500
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when i try to use a website any website that opens up a different window so i can upload a file to it when i scroll down some times it goes slow but other times it takes off on me and goes fast and it is hard to stop on what i want by clicking any way to fix this im on windows 8.1 latest ver and running a microsoft wireless mobile mouse 4000?

when i try to use a website any website that opens up a different window so i can upload a file to it when i scroll down some times it goes slow but other times it takes off on me and goes fast and it is hard to stop on what i want by clicking any way to fix this im on windows 8.1 latest ver and running a microsoft wireless mobile mouse 4000?

All Replies (2)

FredMcD
FredMcD
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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

FredMcD
FredMcD
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Private mail from onyx5500 Today at 8:45 PM

i did try safe mode and it works fine so how do i fix the non safe mode

Please respond on your post. This way, others can help or be helped.

https://support.mozilla.org/en-US/questions/1055167

It could be the work of one of your add-ons. Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac:<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is detective.