This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have selected "Use custom settings for history" and pressed "OK" but it defaults back to "Remember history", how do I stop this?

  • 3 replies
  • 1 has this problem
  • 19 views
  • Last reply by FredMcD

more options

I have to enable cookies in order to have an online purchase credited to my mileage account. So, I opened Firefox Tool and selected Options then Privacy. There, I changed "Remember history" to "Use custom settings for history," as, this will achieve what I am trying to do. However, when I press "OK" the box jumps back to the Privacy box and I see that "Remember history" is still the setting. What steps do I take to prevent the Privacy box from defaulting to "Remember history" when I want to change that setting to something else?

I have to enable cookies in order to have an online purchase credited to my mileage account. So, I opened Firefox Tool and selected Options then Privacy. There, I changed "Remember history" to "Use custom settings for history," as, this will achieve what I am trying to do. However, when I press "OK" the box jumps back to the Privacy box and I see that "Remember history" is still the setting. What steps do I take to prevent the Privacy box from defaulting to "Remember history" when I want to change that setting to something else?

All Replies (3)

more options

Accept Cookies from sites is a default setting.

In order to use "Use custom settings for history" you need to change one of the settings. That isn't a setting all by itself.

more options

The "Use custom settings for history" selection allows to see the current history and cookie settings, but selecting this doesn't make any changes to history and cookie settings. Firefox shows "Use custom settings for history" as an indication that at least one of the history and cookie settings is not the default to make you aware that changes were made. If all History settings are default then the custom settings are hidden and you see "Firefox will: (Never) Remember History". "Never Remember History" means that Private Browsing is active and "Always use private browsing mode" gets a checkmark.


Do you have a problem with the cookies?

You can inspect and manage permissions for the domain in the currently selected tab via these steps:

  • Click the "Site Identity Button" (globe/padlock) on the location/address bar
  • Click "More Information" to open "Tools > Page Info" with the Security tab selected
  • Go to the Permissions tab (Tools > Page Info > Permissions) to check the permissions for the domain in the currently selected tab

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
more options