This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does Firefox not allow Ecosia?

  • 2 replies
  • 2 have this problem
  • 15 views
  • Last reply by cor-el

RobinOnTor
RobinOnTor
more options

When Firefox updates, it removes Ecosia from the search engine list. Now, when I try to install it, Firefox says it is installed, but I can't find it. If I try installing again, the same thing happens, and it is not installed.

When Firefox updates, it removes Ecosia from the search engine list. Now, when I try to install it, Firefox says it is installed, but I can't find it. If I try installing again, the same thing happens, and it is not installed.

All Replies (2)

user633449
user633449
more options

Try the steps at Use the Search bar in Firefox and manage search engines to add your custom search engine.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to delete the search.json file and possible search-metadata.json and search.sqlite files in the Firefox profile folder to reset the search engines to the default. You can use this button to go to the currently used Firefox profile folder:

Firefox will rebuild the search.json file from the default search engines in the "browser\searchplugins" folder in the Firefox program folder and the searchplugins folder in the Firefox profile folder.