Firefox crashes (narmeti@gmail.com)
about:crashes
bp-32f6bd48-3935-4fa4-888f-58c5f2150429 4/29/2015 11:56 PM bp-6655cbba-7e8b-4727-acc5-7c1c12150429 4/29/2015 11:56 PM bp-da7eac50-0d40-4f9f-b06b-cc6b92150429 4/29/2015 11:48 PM bp-14268817-afb3-4adc-850e-b614f2150429 4/29/2015 11:39 PM bp-2925a2b2-0309-4944-bf8b-6ff0a2150429 4/29/2015 11:38 PM bp-72693ae8-e1fe-4d3d-b4aa-1ef152150429 4/29/2015 11:38 PM bp-38720bfa-5342-41bc-8679-a65fd2150429 4/29/2015 11:37 PM bp-7e2dd190-28fe-46ee-8f81-effba2150429 4/29/2015 11:35 PM bp-91a72cc9-e5e6-4b6d-ba12-7fdc72150429 4/29/2015 11:31 PM bp-1eaa9a29-51ca-44b9-a120-6b1de2150429 4/29/2015 11:30 PM bp-44f29f1b-762b-424f-a7a7-a7cb72150429
Chosen solution
Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender:
http://windows.microsoft.com/en-us/windows/using-defender - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
- https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware
All Replies (1)
Chosen Solution
Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender:
http://windows.microsoft.com/en-us/windows/using-defender - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also: