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Firefox b38 keeps crashing when opening google maps

Derangedcorgi
Derangedcorgi
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Hi everyone,

Since updating to beta 38 I've been crashing randomly on certain sites (possibly java related) and especially when I attempt to open up google maps (I'm crashing on the page right before this so I'm actually submitting this on chrome) and it crashes in safemode as well. I'm running on Windows 8.1 64bit.

Here's a couple crash reports. 

bp-b404ad0f-23a0-4777-be80-14dcc2150504	5/3/2015 9:41 PM
bp-c938dd09-b1c9-4258-b591-bb34e2150504	5/3/2015 9:40 PM
bp-5f9ee2e0-b5df-4bca-af2c-7e4d22150504	5/3/2015 9:36 PM
bp-dee2ad60-3ba1-4a25-9689-3afa72150504	5/3/2015 9:36 PM
bp-7f59aef3-ff36-4b5e-b71b-159142150504	5/3/2015 9:36 PM
bp-a8fd3b1e-fa0e-4cef-8b8f-d923c2150504	5/3/2015 9:35 PM
bp-9d430bd7-1a77-4a60-af4b-900962150504	5/3/2015 9:09 PM
Hi everyone, Since updating to beta 38 I've been crashing randomly on certain sites (possibly java related) and especially when I attempt to open up google maps (I'm crashing on the page right before this so I'm actually submitting this on chrome) and it crashes in safemode as well. I'm running on Windows 8.1 64bit. Here's a couple crash reports. <pre>bp-b404ad0f-23a0-4777-be80-14dcc2150504 5/3/2015 9:41 PM bp-c938dd09-b1c9-4258-b591-bb34e2150504 5/3/2015 9:40 PM bp-5f9ee2e0-b5df-4bca-af2c-7e4d22150504 5/3/2015 9:36 PM bp-dee2ad60-3ba1-4a25-9689-3afa72150504 5/3/2015 9:36 PM bp-7f59aef3-ff36-4b5e-b71b-159142150504 5/3/2015 9:36 PM bp-a8fd3b1e-fa0e-4cef-8b8f-d923c2150504 5/3/2015 9:35 PM bp-9d430bd7-1a77-4a60-af4b-900962150504 5/3/2015 9:09 PM </pre>

Modified by cor-el

All Replies (4)

Thiago Casagrande
Thiago Casagrande
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So it's beta, there are bugs that have not been solved.

Derangedcorgi
Derangedcorgi Question owner
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Thiago Casagrande said

So it's beta, there are bugs that have not been solved.

Dude, not helpful at all. Yes it's beta but if no one reports it or tries to figure out what the errors are is anything going to get patched? No.

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For everyone else. I noticed that for most of the errors it's triggering at nvwgf2um.dll maybe there's an issue with a d3d10/11 runtime?

Edit: Also, whenever I have an open window/tab or youtube open and I try to open an embedded youtube video FF crashes as well.

Modified by Derangedcorgi

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

Derangedcorgi
Derangedcorgi Question owner
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I've disabled hardware acceleration in the options and about:config just to be sure but I'm still crashing.