Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After changing password on site, why isn't FF offering to update saved password?

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by cor-el

pranaman
pranaman
more options

FF saved my password on http://infusionsoft.com, which redirects to my personal account login. When I enter my email address to log in, it fills in a saved password, and I have to change it. It does not offer to update that password.

It used to offer to change my password when I entered a different one. Why is it not doing that now?

Thanks

FF saved my password on http://infusionsoft.com, which redirects to my personal account login. When I enter my email address to log in, it fills in a saved password, and I have to change it. It does not offer to update that password. It used to offer to change my password when I entered a different one. Why is it not doing that now? Thanks

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you do not run Firefox in permanent Private Browsing mode (Never remember history).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use Private Browsing mode"

Does Firefox offer to save the password if you remove the currently saved password?

  • Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"