This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

"Looks like you’re using an older version of Firefox" false message

  • 1 reply
  • 9 have this problem
  • 3 views
  • Last reply by user633449

richlaughlin
richlaughlin
more options

Go to the "check your plugins" page and it says "Looks like you’re using an older version of Firefox." with a big green "Update your firefox" button. Yet when i go to Help > About it says i am on 37.0.2 and firefox is up to date?

Go to the "check your plugins" page and it says "Looks like you’re using an older version of Firefox." with a big green "Update your firefox" button. Yet when i go to Help > About it says i am on 37.0.2 and firefox is up to date?

All Replies (1)

user633449
user633449
more options

There is a new version of Firefox (38) but it has been pulled from release for a few days to fix a crash. Check for updates in a day or two to get the most recent version.