This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

i'm having problem to get started SYNC

  • 1 reply
  • 11 have this problem
  • 4 views
  • Last reply by guigs

errica_
errica_
more options

firefox browser can not synchronize my tab,passwords, bookmarks and others to be stored in my firefox browser settings, all because I can not log in, or create an account firefox, I do not know what the problem was, I get started by creating an account firefox,i using gmail address to create an account , but it says that "account already exist" and ask to sign in,and got the same problem it is not justified

firefox browser can not synchronize my tab,passwords, bookmarks and others to be stored in my firefox browser settings, all because I can not log in, or create an account firefox, I do not know what the problem was, I get started by creating an account firefox,i using gmail address to create an account , but it says that "account already exist" and ask to sign in,and got the same problem it is not justified

All Replies (1)

guigs
guigs
more options

Hi errica_, If you have already signed up for sync on another device, try to login from accounts.firefox.com.

If you have not, is it possible that you might have signed up for the older version of sync in the past?