This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Sometimes when I visit a website, I notice that the scoll bar and or icon to open a drop down menu, changes to a random image found on the webpage.

  • 2 replies
  • 1 has this problem
  • 13 views
  • Last reply by cor-el

ecornell
ecornell
more options

When You move your move over them, the image disappears and the normal scroll and drop down icons are showing. First I thought it was on one website, but know I notice it on other websites.

When You move your move over them, the image disappears and the normal scroll and drop down icons are showing. First I thought it was on one website, but know I notice it on other websites.

All Replies (2)

ecornell
ecornell Question owner
more options

Image below

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Modified by cor-el