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Firefox crashes

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

Azah
Azah
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it's stll crashes on startup, I even reinstalled Firefox but it's still crashes constantly

it's stll crashes on startup, I even reinstalled Firefox but it's still crashes constantly

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can check if you can start Firefox in Safe Mode by holding down the Shift/Options key.

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See: