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Flash Crashing in 38.0.5

  • 3 replies
  • 3 have this problem
  • 28 views
  • Last reply by FredMcD

Bobby R.
Bobby R.
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Flash (v 17.0.0.188 - up to date according to "Plugin Status) keeps on crashing on my Firefox 38.0.5 when I try to visit one of my favorite sites (https://www.atg.se). I have no problems when using IE (but who wanna use THAT?). I've read what can be found about flash crashing, fiddled around with earlier solutions and I've tried with and without hardware acceleration - Still no joy. And as you can see, my "crash screen" (screendump) are missing a bit from the one in the "Send plugin crash reports to help Mozilla improve Firefox" article https://support.mozilla.org/en-US/kb/send-plugin-crash-reports-help-improve-firefox , so I turn here for hopefully a solution. 

Thanks in advance
      Bobby
Flash (v 17.0.0.188 - up to date according to "Plugin Status) keeps on crashing on my Firefox 38.0.5 when I try to visit one of my favorite sites (https://www.atg.se). I have no problems when using IE (but who wanna use THAT?). I've read what can be found about flash crashing, fiddled around with earlier solutions and I've tried with and without hardware acceleration - Still no joy. And as you can see, my "crash screen" (screendump) are missing a bit from the one in the "Send plugin crash reports to help Mozilla improve Firefox" article https://support.mozilla.org/en-US/kb/send-plugin-crash-reports-help-improve-firefox , so I turn here for hopefully a solution. Thanks in advance Bobby
Attached screenshots

Modified by Bobby R.

All Replies (3)

guigs
guigs
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Adobe Flash plugin has crashed - Prevent it from happening again

gcbrex
gcbrex
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I use Firefox ESR 38.2.1 Adobe Flash plug in 18.0.0.232

These are the steps followed based on other forum suggestions:

  1. - Disabled the “Enable Adobe Flash protected mode” in the plug-in
  2. - Checked the Flash Player Setting to see if the "Enable Hardware Acceleration” was set. It was not checked.

For point 2, right click on the image of the videos to activate Player Setting popup menu Select Settings "Enable Hardware Acceleration” setting will appear in the Display tab, the first shown

The solution I found and worked for me was to change Storage settings:

Select the Local Storage tab I changed it from default 10Kb to 1 MB

See the attached image. All videos are now working fine.

@guigs You may want to update the document you refer to with the above details

I hope this will help

Modified by gcbrex

FredMcD
FredMcD
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Bobby R. said

Flash (v 17.0.0.188 - up to date according to "Plugin Status)

Security Issue: Update your Flash Player Version 18.0.0.232
https://www.adobe.com/products/flashplayer/distribution3.html Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration