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Firefox crashes

  • 3 replies
  • 5 have this problem
  • 10 views
  • Last reply by sallyjg

sallyjg
sallyjg
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Problem started when I updated the Adobe Flash Player. First, the Flash Player kept crashing, so I deleted it from the computer. Things worked okay until I reinstalled the Flash Player, and now Firefox has crashed multiple times the past two days - always when trying to play a game, or view multiple photos or a video. Also, things are extremely slow. Should I just delete the Flash Player permanently? If so, what is an alternative?

Problem started when I updated the Adobe Flash Player. First, the Flash Player kept crashing, so I deleted it from the computer. Things worked okay until I reinstalled the Flash Player, and now Firefox has crashed multiple times the past two days - always when trying to play a game, or view multiple photos or a video. Also, things are extremely slow. Should I just delete the Flash Player permanently? If so, what is an alternative?

Chosen solution

Hello sallyjg, any luck if you disable the Adobe Flash protected mode in Firefox ?

thank you

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All Replies (3)

ideato
ideato
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Chosen Solution

Hello sallyjg, any luck if you disable the Adobe Flash protected mode in Firefox ?

thank you

FredMcD
FredMcD
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check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

sallyjg
sallyjg Question owner
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Thanks to you both! So far it seems that disabling the protected mode is working... I was able to get into the crossword without a crash of either the Flash Player or Firefox. If I have the problem again, I'll try try the additional suggestions from FredMcD.