This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Error -24 when installing app on Android

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by Kevin

more options

Everytime I try to install firefox on my android device, I receive an error -24 message. I checked and verified I that I am able to download any other app on the playstore including firefox beta but I cannot install the main firefox. Please help

Everytime I try to install firefox on my android device, I receive an error -24 message. I checked and verified I that I am able to download any other app on the playstore including firefox beta but I cannot install the main firefox. Please help

All Replies (1)

more options

Mozilla has no control over the way Google Play distributes programs. Error -24 is a Google Play error.

Please see their help forum which has a couple steps that they suggest to resolve the issue.