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The setting "Remember passwords for sites" keeps getting disabled every time I close Firefox.

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  • Last reply by jbloom1986

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After upgrading to 38.0.1 ESR (and subsequently upgrading to 38.0.5) the setting "Remember passwords for sites" gets disabled after closing a browsing session. If I enable it after starting a new session, it works exactly as expected but the setting never persists between sessions.

After upgrading to 38.0.1 ESR (and subsequently upgrading to 38.0.5) the setting "Remember passwords for sites" gets disabled after closing a browsing session. If I enable it after starting a new session, it works exactly as expected but the setting never persists between sessions.

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Make sure that you do not run Firefox in permanent Private Browsing mode (Never remember history).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use Private Browsing mode"

If you do not keep changes after a restart or otherwise have problems with preferences, see:

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Chosen Solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Make sure that you do not run Firefox in permanent Private Browsing mode (Never remember history).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use Private Browsing mode"

If you do not keep changes after a restart or otherwise have problems with preferences, see:

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My company is now supporting Firefox and by extension is forcing settings on the mozilla.cfg file ("C:\Program Files (x86)\Mozilla Firefox\mozilla.cfg"). I found the following settings within that file which I was able to edit:

pref("signon.rememberSignons", false); pref("signon.autofillForms", false);

Works like a charm now. Thanks!