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Program not emptying trash.

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Trash not emptying. I highlight "Empty trash," but nothing happens. How can I get it to empty the trash? I have more than 6,000 emails that need to be deleted.

Trash not emptying. I highlight "Empty trash," but nothing happens. How can I get it to empty the trash? I have more than 6,000 emails that need to be deleted.

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Are you trying to empty the trash on an email website, or in the Thunderbird program?

(For what it's worth, 6,000 seems like a large number of items to delete and it may well take some time to process.)