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No videos will play in browser

  • 4 replies
  • 1 has this problem
  • 19 views
  • Last reply by FredMcD

BlissBRagsdale
BlissBRagsdale
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Sites like Hulu, Netflix, Amazon will not play videos. Adobe Flash and Silverlight are installed and up to date according to Firefox

Sites like Hulu, Netflix, Amazon will not play videos. Adobe Flash and Silverlight are installed and up to date according to Firefox

All Replies (4)

FredMcD
FredMcD
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What happens when you try to play a clip?

Please do the following;

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Flash Player Version 18.0.0.209
https://www.adobe.com/products/flashplayer/distribution3.html Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

BlissBRagsdale
BlissBRagsdale Question owner
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A black screen appears w/no controls.

BlissBRagsdale
BlissBRagsdale Question owner
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Amazon gives this message: "The Silverlight plugin isn't loading and might be blocked by your browser."

FredMcD
FredMcD
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Type about:addons<enter> in the address bar to open the Add-ons Manager. Hot key; <Control>(Mac:<Command>) <Shift> A)

On the left side of the page, select Plugins. Make sure the ones you want to use are set to Ask or Allow.

Go to the web page. Once the page is loading, mouse to the address bar and Left click the icon. A window for displaying site information should come up. Select More Information. Now select Permissions. In the menu, Make sure the ones you want to use are set to Ask or Allow.