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Why do I get the error message "server has disconnected...the server may be down or there may be a network problem"

  • 2 replies
  • 29 have this problem
  • 1 view
  • Last reply by foulanchor

tmcrites
tmcrites
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I'm not able to receive any emails. I get the message that the server has disconnected...the server may be down or there may be a network problem. I am able to access the internet & other programs it's just Thunderbird that isn't working. I've checked the settings but don't know what the settings should be. It's currently set at Imap. with Port 143; I have no idea if that's what it should be.

I'm not able to receive any emails. I get the message that the server has disconnected...the server may be down or there may be a network problem. I am able to access the internet & other programs it's just Thunderbird that isn't working. I've checked the settings but don't know what the settings should be. It's currently set at Imap. with Port 143; I have no idea if that's what it should be.

All Replies (2)

user01229325
user01229325
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Your email provider would know the settings for their server. They configured it. Maybe you should contact them.

foulanchor
foulanchor
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I am having this problem since 11.11.2015 it is now 13.11.2015. Should I change my email provider, go for gmail or virgin media?