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Firefox crashes

  • 2 replies
  • 1 has this problem
  • 10 views
  • Last reply by cor-el

Juliojim
Juliojim
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Needed to restart my windows after an update, and after can't open Firefox again... even in safe mode.

Crash ID: bp-e3e21387-8416-44cb-a925-c1a4b2150814

Needed to restart my windows after an update, and after can't open Firefox again... even in safe mode. Crash ID: bp-e3e21387-8416-44cb-a925-c1a4b2150814

All Replies (2)

Andrew
Andrew
  • Moderator
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Hello,

This startup crash is definitely frustration however, it is a bug that is being fixed. You can track the status of the bug here. Please do not post or comment in the bug unless you have substantial information which benefits the progress of it.

Thanks!

Modified by Andrew

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Note that this is likely a problem with the "Websense Endpoint" software, so you can try to disable or uninstall this software for now until there is an update to address this issue.

  • Bug 1181091 - Firefox 40 crashes on startup [@ @0x0 | ScopedXPCOMStartup::~ScopedXPCOMStartup() ]