Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox saying that it is up-to-date when it's not

  • 1 reply
  • 2 have this problem
  • 13 views
  • Last reply by cor-el

Abraham Foulkes
Abraham Foulkes
more options

I am currently running Firefox 40 on Windows 10. Every time I check for updates, Firefox will say that it is up-to-date, but I know it's not true because my other computers have prompted me to update. Months will go by and Firefox will still think it is up to date, even if it is an entire version back. Mozilla's website will tell me that my browser is outdated, but when I go to the help menu to check for updates, it checks and then says "Firefox is up to date." The only way to update is to download the browser again. What can I do?

I am currently running Firefox 40 on Windows 10. Every time I check for updates, Firefox will say that it is up-to-date, but I know it's not true because my other computers have prompted me to update. Months will go by and Firefox will still think it is up to date, even if it is an entire version back. Mozilla's website will tell me that my browser is outdated, but when I go to the help menu to check for updates, it checks and then says "Firefox is up to date." The only way to update is to download the browser again. What can I do?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The current release is Firefox 40.0.2.

You can check the details on the Help > Troubleshooting Information page (about:support).