This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox loads other websites, but won't fully load Pandora Radio, so I can't use PR.

  • 2 replies
  • 10 have this problem
  • 2 views
  • Last reply by ahmin

more options

I think I updated to the latest FF version last week. I was having trouble with Pandora anyway, but someone said that is because I have 32 bit instead of 64. FF will load other sites. I mean my actual stations are missing from Pandora now. I just wanna hear the music! Thank you for your help.

I think I updated to the latest FF version last week. I was having trouble with Pandora anyway, but someone said that is because I have 32 bit instead of 64. FF will load other sites. I mean my actual stations are missing from Pandora now. I just wanna hear the music! Thank you for your help.

Chosen solution

Hi, it's www.pandora.com I restarted it with that link and it worked. Thank you. I will save the reply info that you sent me for later if needed.

Read this answer in context 👍 0

All Replies (2)

more options

Please post a public link that we can check out.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

Chosen Solution

Hi, it's www.pandora.com I restarted it with that link and it worked. Thank you. I will save the reply info that you sent me for later if needed.