This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does firefox keep crashing in Windows 10?

  • 1 reply
  • 2 have this problem
  • 18 views
  • Last reply by philipp

pderoche
pderoche
more options

Since I have installed Windows 10 Firefox crashes every time I use it. It will work for a short period of time and then suddenly crash. It also crashes ever time I close Firefox.

Since I have installed Windows 10 Firefox crashes every time I use it. It will work for a short period of time and then suddenly crash. It also crashes ever time I close Firefox.

All Replies (1)

philipp
philipp
  • Moderator
more options

hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.