Why does Firefox want me to upgrade Shockwave when I don't have it intalled?
Recently I went to the "Add-ons" page and clicked to see if I had the latest versions of the various plug-ins installed.
Turns out that Flash had another update, big surprise.
Also turned out that, as usual, updating it with the latest version from Adobe still would show that I had an out-of date version. Even after using the standalone, offline installer. I finally said the heck with it and just uninstalled Flash.
However, for some reason, Firefox is also telling me that my version of Adobe Shockwave, version 3.0.72.0, is out of date and needs to be updated.
Ummm... I do not have Shockwave installed on my system. I checked, and it is not there.
If I click the red "UPDATE NOW" button, all it does is reload the Mozilla "Check your plugins" page.
I went ahead and installed Shockwave (version 12 something is the latest), and then uninstalled it, hoping the warning would go away, but it is still there.
Does anyone know how to fix this?
Thanks!
Modified by Akinius
All Replies (9)
That's strange, because the plugin checker should only be able to see what Firefox has set to "Always Activate" or "Ask to Activate".
Could you load my plugin lister page here:
https://jeffersonscher.com/res/plugins.html
and then use Find (Ctrl+f) to look for that version number and see whether it matches up with anything? A false positive might come from a MIME type handled by the plugin that also is handled by the Shockwave player. Any clues would be useful at this point.
Akinius said
However, for some reason, Firefox is also telling me that my version of Adobe Shockwave, version 3.0.72.0, is out of date and needs to be updated.
Not a valid version number for Adobe Flash. Recent versions of Flash range between 11.0 and 18.0, depending upon the operating system and hold old the operating system version might be.
I have seen one other support thread here in few days about plugin with the version 3.0.72.0 number. https://support.mozilla.org/en-US/questions/1082901
I suspect the plugin check page is mis-identifying that plugin as Flash.
Type about:plugins in the URL bar and hit Enter. Locate that 3.0.72.0 number plugin and see which folder on your hard drive it is located within. That should help you to identify to which program is is related.
Akinius was referring to the Shockwave (for Director) Player (12.2.0.162 is current) and not the Shockwave Flash Player.
The Shockwave Player is not really used much compared to the Flash Player now days.
Modified by James
Akinius said
Turns out that Flash had another update, big surprise. However, for some reason, Firefox is also telling me that my version of Adobe Shockwave, version 3.0.72.0, is out of date and needs to be updated.
The Flash Player has not had an update since August 11, 2015 https://helpx.adobe.com/security.html#flashplayer
In your More System Details on right of your post you have a Plugin installed on system called "Intel web components updater" which is connected with the version number 3.0.72.0
Modified by James
James said
Akinius was referring to the Shockwave (for Director) Player (12.2.0.162 is current) and not the Shockwave Flash Player. The Shockwave Player is not really used much compared to the Flash Player now days.
Yeah, like I said, it's the Shockwave player. I have uninstalled Flash from the computer since I would download the latest version and install it and Firefox would still tell me it was out of date and I got tired of it.
James said
Akinius saidTurns out that Flash had another update, big surprise. However, for some reason, Firefox is also telling me that my version of Adobe Shockwave, version 3.0.72.0, is out of date and needs to be updated.The Flash Player has not had an update since August 11, 2015 https://helpx.adobe.com/security.html#flashplayer
In your More System Details on right of your post you have a Plugin installed on system called "Intel web components updater" which is connected with the version number 3.0.72.0
huh.
Well, any idea how that is causing Firefox to think that Shockwave needs to be updated when I don't have Shockwave installed in the first place?
jscher2000 said
That's strange, because the plugin checker should only be able to see what Firefox has set to "Always Activate" or "Ask to Activate". Could you load my plugin lister page here: https://jeffersonscher.com/res/plugins.html and then use Find (Ctrl+f) to look for that version number and see whether it matches up with anything? A false positive might come from a MIME type handled by the plugin that also is handled by the Shockwave player. Any clues would be useful at this point.
I'll try this when I get home tomorrow.
Sorry guys, I was out of town for a while and then this was buried in my inbox.
I loaded about:config and searched for 3.0.72.0; it's a file called npIntelWebAPIIPT.dll in the folder C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT
I have no idea what t his thing is or what it does, but it is not Shockwave. As I mentioned, I do not have Showckwave installed on this machine.
Any suggestions?
You can ignore this message on the plugin check page if you do not have the Shockwave for Director plugin.