This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Where is the help icon?

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

I need to reset Firefox as I have Search Pile infecting my browser. I have run Malware bytes and Spy Hunter 4 but it has not alleviated the problem. If I go to my search engine and then open another tab, then Search Pile will be there. What can I do?

I need to reset Firefox as I have Search Pile infecting my browser. I have run Malware bytes and Spy Hunter 4 but it has not alleviated the problem. If I go to my search engine and then open another tab, then Search Pile will be there. What can I do?

All Replies (3)

more options

Hi

I suggest that you have a read of this article that has information around resetting you home page and removing potential malware.

I hope this helps, but if not please come back here are we can look into a different solution for you.

more options

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

more options

Chosen Solution