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says timed out fhr.cdn.mozilla.net taking to long to respond

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  • Last reply by FredMcD

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Hello, can't open any windows, just says the connection has timed out. When I try to do a health report it says fhr.cdn.mozilla.net is taking too long to respond. I do use a Canadian proxy on this browser to watch hgtv. But it does not say anything about proxy, and when I turned off the proxy it still would not load.

Hello, can't open any windows, just says the connection has timed out. When I try to do a health report it says fhr.cdn.mozilla.net is taking too long to respond. I do use a Canadian proxy on this browser to watch hgtv. But it does not say anything about proxy, and when I turned off the proxy it still would not load.

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Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select Network. Look for Configure How Firefox Connects and press the Settings button. If you are using a proxy, make sure those settings are correct. If there is no proxy, first use No Proxy. If there is a problem, then try System Proxy.


Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}