This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

TB emails

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by csteinps

more options

TB emails do not show pictures whether the pic is an attachment or in the body of the email. A "frame" is there but there is no pic.

TB emails do not show pictures whether the pic is an attachment or in the body of the email. A "frame" is there but there is no pic.

Chosen solution

What version of Thunderbird are you using? If that setting is missing you are probably using an unsupported old version.

Read this answer in context 👍 0

All Replies (4)

more options
more options

When I navigate to Tools:Options:Privacy" there is no choice for "Allow remote content in messages". If it makes any difference I am using Win10.

more options

Chosen Solution

What version of Thunderbird are you using? If that setting is missing you are probably using an unsupported old version.

more options

Hi Matt - I just downloaded TB within the last couple of weeks so it should be current. The problem, however, is solved as I found the "Allow remote content in messages" option via another path. Thanks for telling me what option to look for.