This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

no sound youtube

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

pearsam
pearsam
more options

I have five browsers that I sometimes use. Firefox is the only one that will not play audio from youtube. I get sound everywhere else but not youtube. I have tried everything to get the sound back but nothing helps. It started yesterday with a Firefox update. can someone help?

I have five browsers that I sometimes use. Firefox is the only one that will not play audio from youtube. I get sound everywhere else but not youtube. I have tried everything to get the sound back but nothing helps. It started yesterday with a Firefox update. can someone help?

All Replies (2)

FredMcD
FredMcD
more options

Flash Player Version 19.0.0.185
https://www.adobe.com/products/flashplayer/distribution3.html Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See also;