This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

changed my gmail password, thunderbird won't recognize it

  • 2 replies
  • 9 have this problem
  • 1 view
  • Last reply by skunkster9

more options

had to change my gmail password and thunderbird won't accept it. I can access my email through firefox, but would prefer using it through thunderbird, as it was before the password change.

had to change my gmail password and thunderbird won't accept it. I can access my email through firefox, but would prefer using it through thunderbird, as it was before the password change.

All Replies (2)

more options

Can you post your Troubleshooting Information? At the top right of the Thunderbird window, click the menu button , then select Help, and then Troubleshooting Information.

more options

It is now accepting my gmail account info. I clicked remove account and then canceled this procedure about 10 seconds later (became paranoid of losing everything). Clicked "get mail" in thunderbird and got email without asking for password. Not sure what happened, but it seems to be working now