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Yahoo will not let me sign in " cookies rejected" what settings do i need to change

  • 2 replies
  • 2 have this problem
  • 7 views
  • Last reply by FredMcD

David.GB
David.GB
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I have deleted mozilla from this computer and done a clean install

I then imported my book marks

When trying to access my Yahoo account I get the message "The browser you are using refuses to sign in ( cookies rejected )"

I have been into " Privacy " and set all the tick boxes to accept cookies but still can not get into Yahoo

HELP !

I have deleted mozilla from this computer and done a clean install I then imported my book marks When trying to access my Yahoo account I get the message "The browser you are using refuses to sign in ( cookies rejected )" I have been into " Privacy " and set all the tick boxes to accept cookies but still can not get into Yahoo HELP !

All Replies (2)

Scribe
Scribe
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Hi, see if you can access Yahoo directly, by entering the URL into the address bar, rather than using bookmarks. If you can, try re-bookmarking, then delete the original.

If that doesn't help, delete all references to Yahoo, as shown under the heading 'How do I remove a single website from my history?' in this article - Delete browsing, search and download history on Firefox, then try the site again.

If still no joy, try Firefox Safe Mode to see if the problem goes away, because an extension may be causing the problem. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

FredMcD
FredMcD
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Security Issue: Update your Flash Player Version 19.0.0.226
https://www.adobe.com/products/flashplayer/distribution3.html Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration