This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 2 have this problem
  • 8 views
  • Last reply by FredMcD

casnodgrass
casnodgrass
more options

Every time I try to activate Pogo games, they will load and then I will not be able to play. Get the message Adobe Flash plug in has crashed. I have the latest plug in update, latest Firefox update, latest Java update. I have to restart computer because it freezes up. Help!!!!! Also have a new HP laptop Windows Pro 7.

Every time I try to activate Pogo games, they will load and then I will not be able to play. Get the message Adobe Flash plug in has crashed. I have the latest plug in update, latest Firefox update, latest Java update. I have to restart computer because it freezes up. Help!!!!! Also have a new HP laptop Windows Pro 7.

All Replies (1)

FredMcD
FredMcD
more options

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: