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add-on "download protect" can not be removed

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

Baeth
Baeth
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windows xp, firefox 41.0.2 , add-on can only be disabled, comes back with every windows start und removes all other add-ons

windows xp, firefox 41.0.2 , add-on can only be disabled, comes back with every windows start und removes all other add-ons

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Extensions that do not have a "Remove" button are installed by other software and are not under control of the Firefox extension manager. Such globally installed extensions are usually found via a registry scan or are installed in a location that Firefox scans for installed extensions.

Extensions installed this way need to be removed via the settings (options/preferences) of the program that has added this extension or this program has to be uninstalled via "Control Panel > Programs". In Firefox you an only disable such an extension.

You can check the extensions.json file in the Firefox profile folder for details about this extension.

You can open a JSON file in the Scratchpad (Firefox menu button or Tools > Web Developer). Click the "Pretty Print" button to format the file for readability.