This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

cannot enable PDF extn for Firefox

AshokBhagat
AshokBhagat
more options

I am unable to convert web pages to PDF documents. NO PDF extn. Cannot find the Add On, or enable the add on.

I am unable to convert web pages to PDF documents. NO PDF extn. Cannot find the Add On, or enable the add on.

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

You seem to have two PDF Plugins. Adobe PDF Plug-In For Firefox and Netscape 11.0.14 Adobe PDF Plug-In For Firefox and Netscape 15.10.20056

You should get rid of the older one.

AshokBhagat
AshokBhagat Question owner
more options

I have no plug ins at all. I am trying to install one, unsuccessfully

the-edmeister
the-edmeister
  • Moderator
more options

On the PC that you used to post here, there are 14 installed plugins listed in the forum software. See the More System Details in the right-hand column.

Or is your support question about a different PC?