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I can't get to Google search or Youtube with Firefox, they appear as a blank white screen. Is it because my computer is 64 bit?

  • 3 replies
  • 3 have this problem
  • 7 views
  • Last reply by FredMcD

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Type google.com in the address bar Wait for it to load The results are blank Refresh the screen via F5 Still blank After a few refreshes, the results show up This doesn't happen throughout the day, the pattern is seemingly random. Sometimes it works, other times it does not.

It is worse with Youtube, no amount of refreshing shows results I have updated flash, graphic card, and Java to no avail.

Type google.com in the address bar Wait for it to load The results are blank Refresh the screen via F5 Still blank After a few refreshes, the results show up This doesn't happen throughout the day, the pattern is seemingly random. Sometimes it works, other times it does not. It is worse with Youtube, no amount of refreshing shows results I have updated flash, graphic card, and Java to no avail.

All Replies (3)

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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Actually I think I solved my issue on my own.

I redownloaded the latest firmware for my router and strangely enough, things seems to be working again for the most part.

I'm getting less instances of blank searches and blank youtube.

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That was very good work. Well Done. Please flag your last post as Solved Problem so others will know.