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'Desanexar' very slow to choose folder but when finnaly is there, it move file(s) fast.

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  • Last reply by Wayne Mery

HugoMelo
HugoMelo
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Using Firefox, Moz Backup and TB for years. Thanks. TB has add-in Extrator de anexos, working fine, keeping atacched files in the e-mail. It save a copy in another folder. Since two last updates, 'Desanexar' is very slow to get to the Folder I want. Inbox has only 73 e-mails. Sent has less than 400. I have 61 folders under Local Folders, but only use 8 regularly. Most is old e-mails storage. All e-mail folders together add up to 8.8 GB (Today I condensed some folders I do not use). FOur folders always opened in tabs. Large one has 1900 e-mails. Intel computer with 8 GB RAM, other software works fast. Use ESET NOD32 8. Any clues? Thanks, Hugo

Using Firefox, Moz Backup and TB for years. Thanks. TB has add-in Extrator de anexos, working fine, keeping atacched files in the e-mail. It save a copy in another folder. Since two last updates, 'Desanexar' is very slow to get to the Folder I want. Inbox has only 73 e-mails. Sent has less than 400. I have 61 folders under Local Folders, but only use 8 regularly. Most is old e-mails storage. All e-mail folders together add up to 8.8 GB (Today I condensed some folders I do not use). FOur folders always opened in tabs. Large one has 1900 e-mails. Intel computer with 8 GB RAM, other software works fast. Use ESET NOD32 8. Any clues? Thanks, Hugo

All Replies (1)

Wayne Mery
Wayne Mery
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Please start *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode - win8 https://support.microsoft.com/en-us/help/17076/windows-8-startup-settings-safe-mode - win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7 - XP https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please reply to let us know results.