This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I keep getting alert messages that my in box is full, but it is not and I can't download any e-mails. All settings are correct as far as comcast is concerned.

more options

I've spent over an hour with comcast and all setting are correct as far as comcast is concerned. I stopped receiving e-mails about noon on 3/13. E-mails do come through on my iphone. I've re-started the computer, also turned it off and started. Nothing has helped. I only; have about 24 e-mails in my in box, so it's not even close to being full.

L. Savery

I've spent over an hour with comcast and all setting are correct as far as comcast is concerned. I stopped receiving e-mails about noon on 3/13. E-mails do come through on my iphone. I've re-started the computer, also turned it off and started. Nothing has helped. I only; have about 24 e-mails in my in box, so it's not even close to being full. L. Savery

Chosen solution

All Replies (1)

more options

Chosen Solution

When was the last time you Compacted your folders? http://kb.mozillazine.org/Thunderbird_:_Tips_:_Compacting_Folders