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I am trying to bookmark web pages, but they are not saved to the unsorted bookmarks.

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I am trying to bookmark web pages using the "star" icon. The look of the operation seems normal (The blue star "moves" into the bookmarks icon). However, the new bookmark does not appear in the unsorted bookmarks folder. I have no idea if it saved elsewhere, but I haven't seen it anywhere reasonable.

I am using Windows 8.1 and Firefox 45.0

I am trying to bookmark web pages using the "star" icon. The look of the operation seems normal (The blue star "moves" into the bookmarks icon). However, the new bookmark does not appear in the unsorted bookmarks folder. I have no idea if it saved elsewhere, but I haven't seen it anywhere reasonable. I am using Windows 8.1 and Firefox 45.0

Chosen solution

For the past few versions, some variants of IE Tab have caused this problem. If you have a variant that has not been updated in the past few months, you may need to remove that one and install a new one. Or if you hardly ever use IE Tab, you could switch to an add-on like Open in IE that sends the page to Internet Explorer (outside of Firefox).

To review/disable/remove extensions, use the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then you can find IE Tab on the right side.

If you want to try Open in IE, you can install it from here:

https://addons.mozilla.org/firefox/addon/open-in-ie/

Note: This problem started in Firefox 40, and a couple other extensions were also implicated but most of them probably have been updated by now.

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Chosen Solution

For the past few versions, some variants of IE Tab have caused this problem. If you have a variant that has not been updated in the past few months, you may need to remove that one and install a new one. Or if you hardly ever use IE Tab, you could switch to an add-on like Open in IE that sends the page to Internet Explorer (outside of Firefox).

To review/disable/remove extensions, use the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then you can find IE Tab on the right side.

If you want to try Open in IE, you can install it from here:

https://addons.mozilla.org/firefox/addon/open-in-ie/

Note: This problem started in Firefox 40, and a couple other extensions were also implicated but most of them probably have been updated by now.

Modified by jscher2000 - Support Volunteer