This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

mssypglt1
mssypglt1
more options

For the 9th time I have upgraded to Windows 10 and Adobe flash plugin crashes on every page..this is after I have updated..uninstalled and installed..cleared all my casche..unchecked the protect mode..unchecked the accelerator..downloaded the CCleaner and cleaned my computer and everything that was suggested by the community and it hasn't worked. I might add that Internet Explorer works fine in Windows 10..

bp-d1d2ba32-7cf2-47b9-9a74-c8b1f2160307

For the 9th time I have upgraded to Windows 10 and Adobe flash plugin crashes on every page..this is after I have updated..uninstalled and installed..cleared all my casche..unchecked the protect mode..unchecked the accelerator..downloaded the CCleaner and cleaned my computer and everything that was suggested by the community and it hasn't worked. I might add that Internet Explorer works fine in Windows 10.. bp-d1d2ba32-7cf2-47b9-9a74-c8b1f2160307

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That is a problem with the Shockwave Flash plugin.

You can check for problems with current Shockwave Flash plugin versions and hardware acceleration in Firefox and try this:

See also: