This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird creates duplicates of other inbox folders on Local Folders

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by Santuzzo

more options

Hi,

there is something odd happening with my Thunderbird: it creates duplicates of other inbox folders on 'Local Folders'. This seems to happen at random and just by itself. Then I delete the folder, but a few days later there is another duplicated inbox folder on Local Folders. It's very strange, it is some inbox on one of my e-mail accounts and it's being duplicated as inbox in 'Local Folders'.

I don't know if this has anything to do with it, but just as extra info: a few weeks ago I re-installed my OS (Win 7) and I copied the Thunderbird profile folder in order to keep all my folders, e-mails and settings.

I hope someone can help me solve this issue. Or could this be some kind of bug maybe?

thanks, Lars

Hi, there is something odd happening with my Thunderbird: it creates duplicates of other inbox folders on 'Local Folders'. This seems to happen at random and just by itself. Then I delete the folder, but a few days later there is another duplicated inbox folder on Local Folders. It's very strange, it is some inbox on one of my e-mail accounts and it's being duplicated as inbox in 'Local Folders'. I don't know if this has anything to do with it, but just as extra info: a few weeks ago I re-installed my OS (Win 7) and I copied the Thunderbird profile folder in order to keep all my folders, e-mails and settings. I hope someone can help me solve this issue. Or could this be some kind of bug maybe? thanks, Lars

All Replies (4)

more options

Are these POP accounts? I'm wondering if somehow you have the global inbox enabled for at least one of them: http://kb.mozillazine.org/Global_Inbox Have a look at your Server Settings, especially the 'advanced' options.

more options

amanchesterman said

Are these POP accounts? I'm wondering if somehow you have the global inbox enabled for at least one of them: http://kb.mozillazine.org/Global_Inbox Have a look at your Server Settings, especially the 'advanced' options.

Thank you very much for your reply. Yes, all my accounts are POP accounts. I will look into it and post back.

more options

Santuzzo said

amanchesterman said
Are these POP accounts? I'm wondering if somehow you have the global inbox enabled for at least one of them: http://kb.mozillazine.org/Global_Inbox Have a look at your Server Settings, especially the 'advanced' options.

Thank you very much for your reply. Yes, all my accounts are POP accounts. I will look into it and post back.

Well, I just checked, and those setting seem to be fine. All are set to have pop e-mail downloaded to the inbox of each particular account.

What is also odd, when these duplicated folders appear on Local Folder: they have duplicates of e-mails in them, so those are not even new e-mails.

more options

anybody else? I am still having this issue, the same inbox folder (including its sub-folders) just got duplicated as an inbox in Local Folders again.... I keep deleting it but a few days later there's a new duplicate......

any ideas what could be the cause of this and how to fix this?

thanks!